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LRC Warranty

Lightning RC 

Limited 30 Day Warranty
Warranty Claims 

If you believe you have a warranty claim, email us at [email protected] and include all information associated with the claim. Once your claim is reviewed, we will be replying to you through the email address you provided, so make sure everything is entered correctly to ensure you get a reply. Keep in mind that sometimes our warranty emails will end up in your spam folder, so be sure to check there as well when waiting on a reply.

Parts Problem:

If you have a specific part problem Lightning RC will determine if the issue in question is covered under warranty and will contact you within 3 business days after notified of a problem. If determined that the part or parts are covered under warranty, Lightning RC will send you the part(s) at no charge. We may ask for photos or that some parts to be returned prior to sending out replacement parts.

Vehicle Problem:

Since these are hobby grade vehicles and products, the vehicles are intended to be worked on by the customer (even in warranty situations in which we send out parts to be replaced). The customer is responsible for shipping the vehicle to us, and if deemed to be covered under warranty, we will cover the parts, labor, and shipping back to you. If not covered under warranty, Lightning RC reserves the right to refuse to service the vehicle and the customer will be responsible for the purchase of any parts, as well as the shipping charges to have the items sent back.

These warranties cover defects with the materials, workmanship, or assembly at factory only. These warranties do not cover breakage due to abuse, improper break-in, improper setup, or improper operation. All warranties are void once fuel has been put into the vehicle or if the vehicle has been used in any way. New item returns are subject to a 15% restocking fee and all returned items must first get an approval from Lightning RC prior to shipment.
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